Pin-Up login: account access and management

Login methods

Sign in with the email or phone number used at registration plus your password, on the website or app. Some accounts also allow phone-code or social login, with a device verification step.

Pin-Up keeps login straightforward and consistent between the desktop site and the mobile app. You authenticate with the same single account regardless of platform, so a balance and bet history follow you across devices. The method you use depends on how you registered.

1. Open the official site or app and tap Log in
2. Enter your registered email or phone number
3. Enter your password
4. If prompted, enter the verification code sent to your phone or email
5. You land on your account dashboard, balance visible

For Indian players, the Android app is installed as a direct APK from the official site rather than from Google Play, while iOS availability varies by region; the login itself is identical once installed. If the usual domain is blocked, you log in through the current working mirror or the app instead. Confirm the available login methods on the official site, as they can change.

Log in with your registered email or phone plus password on site or app; a verification code may confirm the device.

Recovering access

If you forget your password, use the "Forgot password" link to receive a reset code or link on your registered email or phone, then set a new password and log back in.

Account recovery is built around the contact details you registered with, which is why keeping a current email and phone on file matters. The flow is the same whether you forgot the password or simply cannot get in. You do not lose your balance or history by resetting a password.

1. On the login screen, tap Forgot password (or similar)
2. Enter the email or phone number linked to the account
3. Receive a reset link or code and follow it
4. Set a new strong password and confirm
5. Log in with the new credentials

If the reset message does not arrive, check spam, confirm you entered the right registered contact, and wait a few minutes before retrying. If you have lost access to both the email and the phone on file, contact support, who will verify your identity before restoring access. Recovery options can vary, so confirm the current process on the official site.

Use "Forgot password" to get a reset link or code on your registered email or phone, then set a new password — contact support if both are lost.

Profile settings

The profile area is where you manage personal details, complete KYC verification, add or change payment methods, set deposit limits and adjust notification and security preferences.

Once logged in, the account or profile section centralises everything about your account. Keeping it accurate and complete prevents most withdrawal and access problems later. It is also where the responsible-gambling tools live.

• Personal details — name, contact email and phone; keep these current for recovery
• Verification (KYC) — upload a government photo ID and confirm your phone before the first withdrawal
• Payment methods — add UPI, wallets or cards used for deposits and withdrawals
• Responsible-gambling tools — deposit limits, reality checks and self-exclusion
• Security — change password and enable any two-factor option

Completing KYC early avoids delays on your first payout, since verification is required before any withdrawal. Setting a deposit limit here is the simplest way to keep play affordable. Available settings can differ by region and change over time, so check the official site for the current profile options, and review your details whenever your phone number or email changes.

Use the profile area to keep details current, complete KYC, manage payments, and set deposit limits and security options.

Login problems

Most login failures come from wrong credentials, an unverified account, a blocked domain needing the working mirror or app, or browser cache and cookie issues — each has a simple fix.

If you cannot get in, work through the likely causes from simplest to most involved before assuming the account is at fault. In India a very common cause is the main domain being blocked, which looks like a site failure but is just access being restricted.

• Wrong credentials — re-enter carefully or reset the password
• Unconfirmed account — complete email or phone verification first
• Blocked domain — use the current working mirror or the app to reach the site
• Cache or cookies — clear them or try a private window if pages misbehave
• Locked account — repeated wrong attempts can trigger a temporary lock; wait or contact support

If none of these work, support can check whether the account is restricted or needs further verification. Only ever access the site through the official site or app and the working mirror linked from official channels, never a random link from search or messaging apps. Confirm the current access route and support contact on the official site.

Check credentials, verification status, domain access (mirror or app) and browser cache first; contact support if the account may be locked.

Account security

Protect your account with a strong unique password, any available two-factor authentication, a verified email and phone, and care to log in only through official channels — never a random link.

Because the account holds funds and personal data, basic security hygiene matters. The biggest risks for Indian players are phishing through fake mirror links and reused passwords, both of which are avoidable with a few habits.

• Strong unique password — not reused from email or other gambling sites; a password manager helps
• Two-factor authentication — enable it if offered, so a password alone is not enough
• Verified contact details — keep email and phone current for alerts and recovery
• Official channels only — reach the site via the official site, app or an officially linked mirror
• Watch for phishing — Pin-Up never asks for your password by message or email

If you notice logins you do not recognise or unexpected balance changes, change your password immediately and contact support. Never share credentials or verification codes with anyone, including people claiming to be staff. Available security features vary and improve over time, so review them on the official site and turn on every protective option your account offers.

Use a strong unique password and two-factor where offered, keep contact details current, and only log in through official channels.